Privacy Policy

Introduction

At Little Mr Bouqs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, store, and use the information you provide when interacting with our website or purchasing our products. By using our site, you consent to the terms outlined in this policy. If you have any questions or concerns, please contact us at hi@littlemrbouqs.com.au.

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Collecting Data

We may collect your personal information in the following circumstances:

• When You Make a Purchase: We collect personal information such as your name, address, email, and payment details to process your orders.
• Registering as a User: When you register on our site, we collect information to make future ordering easier.
• Participating in Events or Promotions: We may collect your data when you sign up for or participate in Little Mr Bouqs events, promotions, or newsletters.
• Browsing Data: We automatically receive your computer’s IP address and collect data about your activities on our website, such as the content you view, the ads you click on, and your location associated with your IP address.
• Recipient Information: When placing an order, we require the recipient’s contact information to ensure successful delivery.

Storing Data

• Credit Card Information: We do not store your credit card details. Payment information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. We adhere to PCI-DSS standards and additional industry security measures.
• Other Personal Information: We store your billing, shipping, and order information securely to facilitate future orders and inquiries. This information is encrypted before being transmitted over our web server.
• Cookies: Cookies are small files stored on your device to remember your shopping cart contents and recognise you on future visits. They also help us personalise your experience and display relevant advertising.

Using Data

The primary purpose of collecting your information is to ensure your order is processed and delivered without any issues. We may use your data for the following purposes:

• Order Fulfillment: We may contact you via email or text to confirm delivery details or notify you of your order status.
• Marketing and Re-Marketing: With your consent, we may send you promotional emails, SMS/MMS, or targeted advertisements based on your preferences. You can unsubscribe from these communications at any time.
• Analysis and Improvement: We may share anonymised data with reputable third parties to help us analyse sales patterns and improve our services. This data will not include any personal information that identifies you.

Disclosure of Information

We will only disclose your personal information in the following instances:

• For Relevant Purposes: For example, providing delivery companies with your contact details to complete your order.
• Legal Obligations: If we are required to disclose information to comply with legal obligations.

We will never sell your personal information to third parties, and we will not pass sender information to recipients unless explicitly requested by you.

Accessing and Updating Your Information

You have the right to access and update your personal information, subject to certain legal exceptions. If you would like to access your information, please contact us at hi@littlemrbouqs.com.au. For security reasons, we may require your request in writing. We reserve the right to charge a fee for searching for and providing access to your information on a per-request basis.

Security of Information

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Consent and Age of Majority

By using our site, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.

If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at hi@littlemrbouqs.com.au.

Third-Party Services

We may use third-party providers to facilitate our services, such as payment gateways and other transaction processors. These third parties have their own privacy policies and may be located in different jurisdictions. We recommend reviewing their privacy policies to understand how your information will be handled. Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If we make material changes to this policy, we will notify you on this page to ensure you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

Contact Us

Thank you for reading our Privacy Policy. If you have any questions or concerns, please don’t hesitate to contact us at hi@littlemrbouqs.com.au.